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My husband and I like to watch TNT TV but we are getting tired with their daytime show lineup. When trying to call TNT, all you get is a recording to leave a message which they don’t return. When you call the main switchboard to speak to an actual human, they disconnect you. Which leaves me to wonder if there actually is anyone (HUMAN)working there.
NAME: Ebbie
STATE: La.
I have been a customer of AT&T for 11 years and have lived at my present address for 5 years. I have always had good service in my home, so I chose to do away with my land line long distance. Two months ago (January 2011) I no longer have a signal at my home. Have been in touch with AT&T on and off for all of those 2 months. One of their agents (Mr. Hemphill) told me last night (03/22/11) that it was my problem and they were under no obligation to provide me with that service. And he also said that they had no intentions of repairing the problem and that I was just a victim of the mobil phone network. I ask if he would let me out of my contract without charge and “no” was quit harshly and matter of fact. I was told that the contract was a 12 page document if I wanted to read it I could pull it up online. I was not asking for anything that any other user of AT&T customer would want nor do I expect it. I just want service that I pay for monthly and have been doing so for the past 11 years. I also realize that there will be dead zones as you are traveling, but mine just went away all of a sudden without warning. We were told the at the beginning of the problem that the tower servicing our area was being converted from 2G to 3G with a completion date of April 30th. I wonder if they need to compare notes or perhaps he just did not read the memo. We have worked with several AT&T Customer that were reallnice and one that is really exceptional. I hope that they do well in their multi billion dollar merger with T-Moble, but here is one customer that will never in my life time do business with them again nor will I recomend them to anyone if they continue to do business like they are now.
Tommy Antwine
Randlett,Oklahoma
We spent almost $12,000 for airfare, AE booked our transfer to tight and we called them over 6 times from Paris airport to have them fix it and were disconnected each time, we arrived in Munich too late and had to spend the night at a 24 hour McDonalds because the airport closes and the hotels for 100 miles were booked due to Octoberfest and they still are trying to collect over an additional$2000 for us to make the connection the next day. Be careful, their “experts” and their “service”left a lot to be desired.
Murf’s Mom
STATE: CA
I don’t know if it’s a cultural thing but I HATE it when people stop in the bathroom to ask me technical questions. My first thought is, can I handle my business and get out of here it STANKS up in here. The second thought that comes to my mind is, do you smell that and why do you want to stay in this funk any longer than you have to? Wait until I finish and let’s go up to my office were I have it smelling nice at all times. I just don’t get it…#CanILive!
STATE: TN
Hey people, do you suppose that we as a society make too many rules just so that we can recuse ourselves from having to think? think about it, if there happens to be an issue and you do not want to have to THINK about it, you can just refer to page 632 of the What-to-do-manual! Think of all the dumb laws out there…
NAME: 2 left feet
STATE: Md
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